Work Hours
Mon ~ Fri: 10:30 am - 6:30 pm
Sat: 10:30 am - 3:00 pm
Sundays, Holidays (Closed)
Membership Move up Tier Levels
Silver | Gold | Platinum | |
|---|---|---|---|
Sign-Up | After spending P 10,000 | After spending P 20,000 | |
Birthday Off (15%) | ✔️ | ✔️ | ✔️ |
Points Multiplier | 10 pts for every P 200 spent | 10 pts for every P 200 spent | 12 pts for every P 200 spent |
Level-Up Bonus | + 250 points | + 500 points | |
End-Year Bonus | ✔️ | ✔️ | |
Web-Exclusive Access | ✔️ |
Frequently Asked Questions
How can I join the rewards program?
Simply register / create an account at our website and you will automatically be enrolled to the rewards program.
How are points earned?
Points are earned in several ways - from completing an order to actions like: account sign-up, referrals, writing a review, etc.
Do my points expire?
Yes, points are valid for 365 days based from the date you have earned them. To track for your upcoming expiration, visit your accounts / rewards page. In addition, an email notification will be sent 30 day prior to your points expiration.
What is the points conversion rate?
1 point = 1 PHP
What is the minimum points required to redeem a coupon?
A minimum of 250 points is required to redeem a coupon.
Can I reverse point conversions?
No, conversions are not reversible.
What is the validity period of redeemed coupons?
Redeemed coupons exchanged from points are valid for 30 days. Special coupons (i.e. birthday coupon, etc) may have different validity periods (usually 7 days). Once coupons expire they can no longer be used.
I have more than one reward or discount code. Can I use or stack multiple rewards or codes for the same order?
You can only use one reward at a time. Rewards can be used in conjunction with products that are already discounted (eg. bundles or Outlet items) but not with other discount codes.
Can I return my order if I redeemed points for discounts
Yes, you can return your order, but discounts are not automatically returned. Please work with our customer service team for any concerns regarding this.
Can I use all my rewards at once?
No, you can only redeem one reward voucher at a time.
Do you apply points for my past purchases?
We don’t retroactively award points for past purchases.
What are Membership Tiers?
Membership Tiers grant special exclusive benefits and privileges to customers at different membership levels -i.e. Silver, Gold, Platinum. As you earn more points, you get closer to moving up thru the levels which grants you higher point multiplier events, bonuses, special access to exclusive sales and events at the website.
Does my membership level stats expire?
If you are promoted to a higher membership status, you will retain that status for at least 12 months. To retain that status after 12 months, you must meet spend requirements, otherwise you will be demoted to a lower status.